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Installing a Giada DN74 Media Player

What's in the box:

  • DN74 Media Player
  • Power Adapter
  • 1.5m HDMI Cable
  • Wireless Antenna
  • Cat6 Ethernet Cable (If Internet Connection will be wired)

 

Installation:

  1. Plug in the Power Adapter to the closest location to TV Screen.
  2. HDMI Cable will need to be plugged into both the Media Player and the TV Screen. Ensure you are aware of which input you have connected into (HDMI 1, 2 or 3)
  3. Turn the TV on and change input to the HDMI port the Media Player is connected to.
  4. If this TV Screen is on the correct Input page, you should see our media player. This should be displaying a "Connect Me to the Internet" Page.

 

Connection via Ethernet:

  1. Connect the Ethernet Cable from our Media Player to the closest Data Port. In most cases, this is situated behind the TV Screen.
  2. Once this has been connected, our media player will pick up the connection automatically and display a two word Passphrase, such as the image below:
  3. Once you have received this passphrase, please contact our support team who can assist with Dashboard Connection.
    We are contactable via support@enplug.com.au or +61 3 4236 9830

 

Connection via Wi-Fi:

  1. Connect the Wireless Antenna to the media player. Please refer to the Giada Diagram at the start of this article.
  2. Connect a USB Keyboard to one of the available USB Slots in the media player
  3. On the "Connect me to the Internet" page you will be prompted to press the Space Bar. Doing so will bring you to a White Wi-Fi Connection Page.
  4. Toggle Wi-Fi On.
  5. Identify your network, enter the password and press Connect.
  6. Once connected, you will be taken back to the Media Players screen which will be displaying a Two Word Passphrase, such as the image below:
  7. Once you have received this passphrase, please contact our support team who can assist with Dashboard Connection.
    We are contactable via support@enplug.com.au or +61 3 4236 9830

Alternatively if requiring to set a Static IP Address:

To access the Settings Page to action further networking requirements, please follow below steps:

  1. Windows + Enter will show a Starting Up Page
  2. Windows + Enter will bring up the Settings Page
  3. Navigate using keyboard and mouse to Network & Internet Page
  4. Select Wi-Fi
  5. If Required, Connect to the Wi-Fi by selecting the correct Network.
  6. Once Connected, Press the Settings Gear Icon on the far right of the network.
  7. Press the Pencil Icon up the top right of the screen
  8. Select Advanced Options
  9. Select the dropdown box on IP Settings and change from DHCP to Static
  10. Update Details as required.
  11. Press Save
  12. Pressing Windows + Enter will return you to the Enplug Player.

 

Troubleshooting:

If you are having issues with your media player running content, please check the below prior to reaching out to our support team!

  1. Repower the device by unplugging the Power Adapter for 30 seconds and then replugging it in.
  2. Ensure that the TV is turned on and on the correct Input.
  3. Check all cables are correctly connected into both the TV and Media Player
  4. Follow the Wi-Fi Connection Steps to ensure that the Wi-Fi is connected correctly.

 

Failing this, please do not hesitate to reach out to our support team. We are contactable via:

  • support@enplug.com.au
  • +61 3 4236 9830