Getting to Know Your Device
1. Power Status Indicator
2. Device Connections
3. How to tell your device is disconnected
If you have access to the Enplug dashboard you can check the status of a devices to see if it is showing online or offline.
If a device is showing offline there are 3 main causes, power, No internet, a fault. generally a simple device restart will resolve most issues.
4. Restart your device
5. Confirm your device is connected again
6. Further assistance
If you are in need of clarification or assistance on the management of your Enplug dashboard or display network please use the resources below for further support.
Enplug Helpdesk Ticket
Enplug Support Centre
www.enplug.com.au